The self-centered nonprofit website

Here's a fun video from the Proper Discord blog about symphony orchestra websites that pig-headedly refuse to serve up what people are there looking for: What would your website say?

(Or watch to it here on YouTube.)

It's frighteningly realistic. Check out this little exchange:

Concert-Goer: How do I buy tickets?

Website: We have a shop.

Concert-Goer: What does the shop sell?

Website: Mugs and t-shirts and CDs.

Concert-Goer: Not tickets?

Website: No.

Unfortunately, orchestra websites aren't the only ones that act like this.

Visit your website thinking like a donor. Are you offering the things they want, or is your website designed to serve up the things you want them to see?

Comments

[Lissa]

This is hilarious. And so true to reality. Great job.