If you produce a newsletter for your nonprofit, I urge you to read The 8 Most Common Mistakes Made in Nonprofit Newsletters by Sandy Rees. (If you don't produce a newsletter, read the article, then start producing a newsletter.
Here are the eight mistakes Sandy points out:
- Not donor focused.
- Long letter from the Executive Director on the front page.
- Text is too small or hard to read.
- Absent or poorly written headlines.
- Poorly written text.
- Too much text.
- Not enough or bad photos.
- No contact information for the organization.
I can vouch for each of these. And I'll add some more that can really kill your response:
- Send your newsletter as a self-mailer instead of in an envelope. That can knock down response by about half.
- Strictly follow the rules of objective journalism.
- Make sure your goal is to "educate" donors, rather than thank them.