From Roy Williams' excellent MondayMorningMemo, here's a piece about some new ways to think about how we motivate donors to act: What to Say.
Williams says, "New ideas are carried by new words." And he has a list of some of these new words and how they apply to marketing and advertising. They're all good, but I'd like to point out just a few that can especially apply to fundraising:
- Authenticity: Being what you say you are.
- Ad-speak: Clichés, empty phrases, unsubstantiated claims and hyperbole -- the language of yesterday's advertising.
- Brandable chunks: Vivid, recurring phrases used by an advertiser to help position and define the brand. Slogans and taglines are out. Brandable chunks are in.
- Black words: Empty words that fail to contribute to a colorful mental image. The objective of every good writer is to remove the black words so that the others shine more brightly.
Real is in. Fake is out. Even more so for fundraising than for advertising.