An easy email welcome series that will help you keep your donors

« 11 ways to get more online donations | Main | You know you're doing fundraising wrong if... »

11 May 2022

An easy email welcome series that will help you keep your donors

The quickest way to lose a new donor is to go silent on them after they give. The best way to cement the new relationship is to have a plan for what follows a donation.

Here's an easy 5-part email welcome series for online donors, from the Impact Communications Blog, at Don’t Follow Donations with Silence:

0-24 hours after gift: Simple message of gratitude.
1-3 days after gift: First-person story about the impact of the donation.
1 week after gift: Ask the donor to take another action, such as complete a survey, sign a petition, attend an event, or share on social media.
2 weeks after gift: another first-person story.
3-4 weeks after gift: ask the donor to become a monthly donor.

You're lucky if you retain 50% of your donors year-to-year (and retention of first-time donors is under 20%). A ready-to-go series is one of the best ways to improve those numbers.

Posted by Jeff Brooks on 11 May 2022 at 05:41 | Permalink

Comments

What this blog is about
The future of fundraising is not about social media, online video, or SEM. It's not about any technology, medium, or technique. It's about donors. If you need to raise funds from donors, you need to study them, respect them, and build everything you do around them. And the future? It's already here. More.

Subscribe to this blog's feed

About the blogger
Jeff Brooks has been serving the nonprofit community for more than 30 years and blogging about it since 2005. He considers fundraising the most noble of pursuits and hopes you'll join him in that opinion. You can reach him at jeff [at] jeff-brooks [dot] com. More.

Blog policies

Search

I'm a Fundraisingologist at Moceanic, the company that can help you transform the way you do fundraising through one-on-one coaching or membership in The Fundraisingology Lab. Find out what we can do for you and with you!

A proud member of The Case Writers, a collective of the smartest, most donor-loving creative professionals in the business.

Writing for fundraisers

Admit it: Fundraising writing is weird.

So many people get thrown into the work of writing fundraising without ever being told about the weird they need to live with -- and master -- if they're going to succeed.

Until now. How to Turn Your Words into Money: The Master Fundraiser's Guide to Persuasive Writing by Jeff Brooks, is specifically and tightly aimed at helping you write better fundraising. Including things like ...

Specifically how to ask.
How to use rhyme to make your message more memorable and persuasive.
How to tell stories that motivate donors to give.
How to meet donors' emotional needs.
Whether you should use guilt as a motivator.

Whether you're working on your very first fundraising writing assignment or you're a seasoned veteran ... whether you want it for yourself or need to show someone else how the pros write fundraising -- or both -- this is a book you should order today.

Categories

Irresistible fundraising!

Raise funds with your eyes open. Skip the guesswork. Show your boss what really works. This book takes you on a fact-filled and memorable journey through writing, design, strategy, and the mental game of effective fundraising.

Proven, tested, real-life techniques that give donors what they want so they can make the donations you need. If you care about fundraising, about your donors, and about supporting your cause, you need The Fundraiser's Guide to Irresistible Communications by Jeff Brooks. Order it today from Amazon.

Branding can boost fundraising

Discover how to make branding improve your fundraising in The Money-Raising Nonprofit Brand: Motivating Donors to Give, Give Happily, and Keep on Giving. It's easier -- and less expensive -- than you may think! If your organization is even vaguely considering "branding work," you need to read The Money-Raising Nonprofit Brand by Jeff Brooks. Read more here.

Popular series